Privacy Policy
Welcome to SilverLily! We are delighted to have you as a valued customer. Before you proceed to browse or make any purchases on our e-commerce website, we kindly request you to read and understand the following Terms and Conditions carefully. By using our website, you agree to be bound by these terms and conditions, so make sure you agree with them before proceeding.
1. General
1.1. By accessing and using this website, you acknowledge that you are at least 18 years old or have the consent of a legal guardian to use our services.
1.2. All content and materials displayed on the SilverLily website, including but not limited to images, text, logos, and graphics, are the property of SilverLily and protected by applicable intellectual property laws.
1.3. We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to regularly review the terms for any changes.
2. Products and Services
2.1. SilverLily strives to provide accurate and up-to-date product information on the website. However, we do not warrant that product descriptions, images, and specifications are entirely error-free. If you encounter any discrepancies, please inform us immediately.
2.2. The prices of our products are subject to change without prior notice. All prices are listed in the local currency and additional taxes or charges may apply as per local laws.
2.3. We reserve the right to limit the quantity of products sold to any individual or household.
3. Orders and Payments
3.1. Placing an order with SilverLily constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order for any reason, including but not limited to the unavailability of products, payment issues, or suspicious activity.
3.2. Payments for orders can be made using the available payment methods as indicated on the website. All payments are processed securely, and we do not store your financial information.
4. Shipping and Delivery
4.1. SilverLily will make every effort to deliver products in a timely manner. However, delivery times are approximate and may vary depending on your location and other factors beyond our control.
4.2. The risk of loss or damage to the products passes to you upon delivery. Please ensure that you or your authorized representative are available at the provided shipping address to receive the products.
4.3. Shipping fees, if applicable, will be calculated and displayed during the checkout process. Any additional customs or import duties are the responsibility of the recipient.
5. Returns and Refunds
5.1. We strive for customer satisfaction, and if you are not entirely satisfied with your purchase, please refer to our separate “Returns and Refunds Policy” for detailed information.
6. Privacy and Security
6.1. Your privacy is essential to us. Please review our “Privacy Policy” to understand how we collect, use, and protect your personal information.
7. Prohibited Conduct
7.1. You agree not to use the SilverLily website for any unlawful purpose or in any way that may harm the website’s functionality or interfere with other users’ experiences.
8. Indemnification
8.1. By using our website, you agree to indemnify and hold harmless SilverLily and its representatives from any claims, damages, losses, or liabilities arising from your breach of these Terms and Conditions or your use of the website.
9. Governing Law and Jurisdiction
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra.
Thank you for reading our Terms and Conditions. If you have any questions or concerns, please don’t hesitate to contact us at silverlilyindia@gmail.com or +918208497203.
Happy shopping!
